Thursday, November 29, 2007

Customers, customers..

today i got the chance to speak to some very interesting customers. Some can be real comedy, some, a complete pain in the ass.

Funny Cust (FC): Hi, how long do I have to charge my phone after buying 1st time?
me: oh, sir, u can leave it to charge up to 12 hrs to be on the safe side.
FC: 8 or 12?
me: 12 would be better i think (me not too sure, nver bothered abt how long to charge)
FC: erm, if u charge too long will there be any problems?
me: no sir, when the phone has fully charged, electricity supply will stop flowing to the phone.
FC: erm u sure the phone charge too long, it won't like.. FLOAT or smth?
me: *stunned for a while* erm sir i dun think your phone will float if left to charge for long periods..
FC: ok thanks.

Lolx.. I almost blurted out laughing at the customer.. haha! luckily i pressed the mute button b4 that! HAHA. (:

Den came along this pain in the ass - Evelyn. this horrible, rude, demanding, unreasonable person. for a lady to be called that by several consultants.. implies quite alot abt her doesn't it??

Evelyn comes from the UK, is currently a PR staying somewhere in Yishun. claims that Singaporeans are a pain to talk to, that we are stupid & unprofessional, if we went to London or Australia we would be laughed at; that's why we need to go such countries to undergo trg in order to be more professional. she still says, 'dun get me wrong, i don't mean to be rude or personal'. YEA RITE.

den she told me her entire story abt her being the victim of a warning letter sent out by my company, where she's the one being pranked upon instead of her being the person sending prank sms. Now i uds why ppl wld play prank on her. she's so-full-of-herself, all high and mighty, & for some silly reason think so highly of English countries. den she calls me idiot & stupid (her fave words btw) for not understanding her English, saying ppl in UK would uds her English in less than 5 mins. when in fact i had alr gotten her whole story written down & listening to her spout rubbish for 15 mins. haha.

den i made a mistake; smth i will learn from - to control my emotions. she became more demanding & demanded i investigate her case, telling me, 'speak up, Singaporean men have probs speaking up?' (mind you, she's the only cust telling me that in my 3wks there. stupid deaf woman) & 'hurry up, i've got no time for you, go chk you idiot'. on the spur of the moment i got pissed off & hung her up!! real b**** man..

den she kept calling back. wanting to speak to me, giving other consultants headaches & calling them stupid/twits. INCREDIBLE. den she kept wanting to speak to the previous consultant. who in their right mind would want to speak to her? everyone who spoke to her suddenly became unavail in one way or another, taking breaks or being engaged on the line. HAHA!!

& she dares to claim she's so god damn professional?! COME ON! if u're THAT professional, at least learn to be that wee bit more patient & not demand like a bloody spoilt child. looks like she's the stupid one in the end, having to make so many calls back & no one wanting to help her. HA. =P

Posted by darylhjm87 at 11:05 PM